Your privacy matters to us. This page explains what personal information 8989jl collects when you use the platform, why we collect it, how we protect it, and what your rights are as a player in the Philippines.
Privacy Overview
When you register and use the 8989jl platform, you share personal information with us. This Privacy Policy explains exactly what we collect, why, and how we keep it safe. It applies to all players across the Philippines — whether you're in Manila, Cebu, Davao, or anywhere else in the country — who use the 8989jl website, mobile app, or any other part of the platform.
We take our responsibility to handle your data carefully and transparently seriously. The information below is written to be readable, not buried in legalese. If something isn't clear, reach out to our support team at [email protected] and we'll explain.
This Privacy Policy forms part of the overall agreement between you and 8989jl, alongside the Terms and Conditions and the Responsible Gaming policy. By registering an account or continuing to use the platform, you acknowledge that you have read and understood this policy.
Sections on This Page
Privacy Commitments
These are the core principles that guide how 8989jl handles player data. The full details follow in the policy sections below.
8989jl collects personal information that is necessary to create and operate your account, process deposits and withdrawals, verify your identity for KYC compliance, and deliver the services you've signed up for. We don't collect data just because we can — every category of data collected serves a defined purpose explained in this policy.
Your personal information is never sold to third parties for marketing, profiling, or any commercial purpose. Data is shared only with service providers directly involved in operating the 8989jl platform — such as payment processors and identity verification services — under strict data handling agreements, and only to the extent needed to provide the service.
All data transmitted between your device and the 8989jl platform is protected by SSL (Secure Sockets Layer) encryption. This includes account login, deposits, withdrawals, and any form submission. Sensitive data such as identity verification documents is handled with additional access controls on our end to limit who can view it.
We use your data in ways you would reasonably expect based on the services you've signed up for. Account data is used to manage your account. Transaction data is used to process payments and withdrawals. Contact information is used to reach you about your account. We don't repurpose your data without updating this policy to let you know.
As a registered player, you have the right to request access to the personal data we hold about you, ask us to correct inaccurate information, and request deletion of your data subject to legal and contractual obligations. These rights are explained in detail in the Your Rights section of this policy, along with how to exercise them.
We retain your personal data for as long as your account is active and for a reasonable period afterward, as required by financial record-keeping standards and legal obligations. Transaction records may be retained for longer periods to comply with applicable requirements. Data that is no longer needed is deleted or anonymised.
8989jl collects personal information from you directly when you register, use the platform, or contact support, as well as automatically through your use of the platform.
| Category | What It Includes | When Collected |
|---|---|---|
| Account Information | Full name, date of birth, email address, Philippine mobile number, username | At registration |
| Identity Verification (KYC) | Government-issued ID (PhilSys, passport, driver's licence, SSS, UMID), selfie or photo | Before first withdrawal |
| Financial Information | Bank account or e-wallet details used for deposits and withdrawals, transaction records | When depositing or withdrawing |
| Usage Data | Pages visited, game sessions, bet history, device type, IP address, browser type | Automatically during platform use |
| Communications | Messages sent to customer support, responses, complaint records | When you contact us |
The personal data we collect is used for the following purposes:
We do not use your data for purposes beyond what is listed above without updating this policy and, where required, obtaining your consent.
Protecting your personal data is a technical and operational priority at 8989jl. The security measures we maintain include:
You also play a role in keeping your account secure. Do not share your password or OTP with anyone. 8989jl staff will never ask for your password through any channel. If you suspect your account has been accessed without your knowledge, contact support immediately and change your password.
While we apply industry-standard security practices, no system can guarantee complete security. We cannot be held responsible for unauthorised access resulting from your failure to protect your account credentials.
As a player, you have the following rights regarding your personal information held by 8989jl. To exercise any of these rights, contact support at [email protected] with your account details and request.
You can request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe, subject to identity verification.
If your personal data is inaccurate or incomplete, you can request that we correct it. Some changes — such as name corrections — may require supporting documentation.
You can request deletion of your personal data. Note that some data must be retained for legal, financial, and compliance purposes even after account closure.
In certain circumstances, you can ask us to limit how we use your data while a query or complaint is being reviewed.
If you have opted in to promotional communications, you can withdraw that consent at any time by updating your account notification settings or by contacting support.
The 8989jl website and mobile app use cookies and similar technologies to help the platform function correctly, remember your session, and understand how you interact with the platform.
Cookies we use include:
Most browsers allow you to control cookies through settings. Blocking strictly necessary cookies may affect your ability to use the platform. For the mobile app, equivalent settings are managed through your device's app permissions.
We keep your personal data for as long as your account is active and for a period afterward to meet legal, financial, and compliance obligations. Specific retention periods vary by data type:
When data is no longer needed and retention obligations have been met, it is securely deleted or anonymised so it can no longer be linked back to you.
8989jl may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make changes, the updated policy will be posted on this page with a revised date at the top.
For significant changes that affect how we use your data, we will make reasonable efforts to notify active account holders through in-platform notifications or email. Continuing to use the platform after an updated policy is published constitutes your acceptance of the changes. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please get in touch:
We aim to respond to all data-related queries within a reasonable timeframe. For account-related issues that are not data queries — such as deposit or withdrawal concerns — visit our FAQ page or contact support through the channels available in your account dashboard.